Technical Support

At purplemac we cover everything from operating system freezes and crashes, applications behaving incorrectly, a slow or non responsive Mac, iTunes, iPhoto or email corruption and much more.

We are experts at troubleshooting Mac software and hardware issues with years of experience and an extensive knowledge base of common problems.

For Contract customers we can normally solve a technical problem over the phone by carefully going through with you what has occurred and talking you through a check list procedure that will quickly find the likely fault.

If we cannot solve your problem via the phone or if you are a non-contract customer without telephone support we will book a call-out to get you back up and running as soon as possible.

If you have an unhappy Mac, purplemac can help.

We are available within office hours Mon-Fri, 9-5 pm, excluding Bank holidays

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